JOHN CLEESE'S VIDEO ARTS TRAINING FILMS

(co-founded by John Cleese in 1971 with Anthony Jay; later sold for 35 million British pounds; to order, call 1-800-553-0091 or 1-312-693-0500; fourteen of these were co-scripted with Charles Crichton who co-wrote "A Fish Called Wanda")

All Change, Part 1: Change for the Better (performer / 28 minutes)
(John Cleese plays "H.G. Wells" who uses his time machine to show the bleak future that awaits businesses if they fail to move with the times)


ALL CHANGE, PART 2: THE SHAPE OF THINGS TO COME (performer 25 minutes)
(John Cleese as "H.G. Wells" who gives details on how to plan routes, eliminate roadblocks, provide the necessary resources, ensuring communication, training and support for all involved)


AWKWARD CUSTOMERS (performer, writer/24 minutes)
(a number of "special" customer types and methods of dealing with them are explained; featuring John Cleese)


THE BALANCE SHEET BARRIER (performer/30 minutes)
(John Cleese portrays a sophisticated manager who wants someone to explain business finance in simple language)


BUDGETING (performer/30 minutes)
(John Cleese is shown what a budget is for and how he could have used it to prevent disaster)


CAN WE PLEASE HAVE THAT THE RIGHT WAY ROUND? (performer/22 minutes)
(John Cleese demonstrates the importance of planning, designing, and familiarizing yourself with equipment before a slide presentation)


CAN YOU SPARE A MOMENT? (performer, writer/25 minutes)
(John Cleese shows how the personal problems of an employee can affect work performance and how such situations can be handled)


THE COLD CALL (performer/24 minutes)
(John Cleese plays a telephone salesman who learns the rules of telephone sales from his colleagues)


THE COMPETITIVE SPIRIT (performer/29 minutes)


THE CONTROL OF WORKING CAPITAL (performer/26 minutes)
(John Cleese portrays a manager who calls upon the help of his small businessman friend Ron Scrogss to learn how to use working capital to keep a company afloat)


COST, PROFIT AND BREAK-EVEN (performer/23 minutes)
(a businessman initiatives John Cleese into the mysteries of fixed and variable costs, break-even points, and depreciation)


CREATIVITY IN MANAGEMENT (performer/37 minutes)
(speech by John Cleese showing that creativity is not a talent but a way of operating and how it is essential for the success of every organization)


DECISIONS, DECISIONS: HOW TO REACH THEM, HOW TO MAKE THEM HAPPEN (performer/28 minutes)
(John Cleese plays a manager who has been put in charge of his organization's move into a new building, and every decision he has made seems to have gone wrong)


DEPRECIATION AND INFLATION (performer/17 minutes)
(John Cleese is taught that he is running his business into the ground because he is not properly valuing his stock)


GRIME GOES GREEN: YOUR BUSINESS AND THE ENVIRONMENT (performer/27 minutes)


THE HELPING HAND (performer/38 minutes)
(John Cleese plays the presenter in a training video on coaching; unfortunately his fictional video features a manager who knows absolutely nothing about coaching)


HOW AM I DOING?: THE APPRAISAL INTERVIEW (performer/26 minutes)
(John Cleese portrays three different types of managers during the appraisal interview process)


HOW NOT TO EXHIBIT YOURSELF (performer/30 minutes)


HOW TO LIE WITH STATISTICS, PART 1: THE AVERAGE CHAP (performer)


HOW TO LIE WITH STATISTICS, PART 2: THE GEE-WHIZ GRAPH (performer)


HOW TO LOSE CUSTOMERS WITHOUT REALLY TRYING: ATTACK AND DEFEND (performer/33 minutes)
(a series of sketches, featuring John Cleese, showing how customer care is crucial to an organization's reputation)


HUMOR IS NOT A LUXURY (performer, writer/42 minutes)
(speech by John Cleese on how humor plays a major role in releasing stress, putting things into perspective and motivating staff members)


I'D LIKE A WORD WITH YOU: THE DISCIPLINE INTERVIEW (performer/27 minutes)
(John Cleese portrays three different types of managers during a disciplinary interview)


I'LL THINK ABOUT IT (performer/23 minutes)


THE IMPORTANCE OF MISTAKES (performer, writer/34 minutes)
(a taped speech by John Cleese on the role of mistakes in the creative process)


IN TWO MINDS (performer, writer/18 minutes)
(deals with misunderstandings that can develop whenever a salesman doesn't know what the customer needs, and the barriers that can be built between the salesman and customer; featuring John Cleese and Connie Booth)


IT'S ALRIGHT, IT'S ONLY A CUSTOMER (performer/29 minutes)


IT'S YOUR CHOICE: SELECTION SKILLS FOR MANAGERS (performer/37 minutes)
(John Cleese as "Ivan the Terrible," a manager with poor interviewing skills who causes the wrong person to be hired)


MANAGING PROBLEM PEOPLE -- BEHAVIOURAL SKILLS FOR LEADERS: RULEBOUND REGGIE (performer/12 minutes)
(John Cleese plays "Reggie" who insists that nothing can be done until all the paperwork is in perfect order)


MANAGING PROBLEM PEOPLE -- BEHAVIOURAL SKILLS FOR LEADERS: MOANING MINNIE (performer/15 minutes)
(John Cleese plays the "Genie of the Lamp" who tries to help Minnie, played by Emma Thompson, to change her whining behavior)


MANAGING PROBLEM PEOPLE -- BEHAVIOURAL SKILLS FOR LEADERS: BIGMOUTH BILLY (performer/16 minutes)
(Billy promises his manager, played by John Cleese, everything but does nothing)


MAN HUNT (performer, writer/31 minutes)
(John Cleese portrays three different types of managers during a selection interview process)


THE MEETING OF MINDS (performer, writer/15 minutes)
(deals with misunderstandings that can develop whenever a salesman doesn't know what the customer needs, and the barriers that can be built between the salesman and customer; featuring John Cleese and Connie Booth)


MEETINGS, BLOODY MEETINGS (performer, writer/30 minutes)
(John Cleese plays a manager who is put on trial for negligent conduct of meetings, before a courtroom run according to his haphazard regard to rules)


MORE AWKWARD CUSTOMERS (performer, writer/31 minutes)
(a number of "special" customer types and methods of dealing with them are explained; featuring John Cleese)


MORE BLOODY MEETINGS: THE HUMAN SIDE OF MEETINGS (performer/27 minutes)
(a sequel to the last "meetings" film, John Cleese again plays the manager who, during a trip to the dentists, dreams that the office has become an interrogation room)


PRESCRIPTION FOR COMPLAINTS (performer/21 minutes)


RETURN ON INVESTMENT (performer/20 minutes)
(John Cleese portrays a man who inherits money on his birthday and plans to invest it in his business)


THE SECRETARY AND HER BOSS, PART 1: TRY TO SEE IT MY WAY (performer/28 minutes)


THE SECRETARY AND HER BOSS, PART 2: WE CAN WORK IT OUT (performer/28 minutes)


SIX SHORT STEPS TO SALES DISASTERS (performer/7 minutes)
(vignettes from John Cleese's "So You Want to Be a Success at Selling" series)


THE SHOW BUSINESS (performer/23 minutes)


SO YOU WANT TO BE A SUCCESS AT SELLING?, PART 1: THE PREPARATION (performer/26 minutes)
(teaches fundamental skills of selling; John Cleese learns that before people are able to sell effectively, it is imperative that they research the background of the customer)


SO YOU WANT TO BE A SUCCESS AT SELLING?, PART 2: THE PRESENTATION (performer/25 minutes)
(teaches fundamental skills of selling; John Cleese learns that it is vital to concentrate on benefits rather than features, and to relate products to customer needs)


SO YOU WANT TO BE A SUCCESS AT SELLING?, PART 3: DIFFICULT CUSTOMERS (performer/25 minutes)
(teaches fundamental skills of selling; John Cleese learns how everyone can be sold, it's just a case of knowing how to approach them)


SO YOU WANT TO BE A SUCCESS AT SELLING?, PART 4: CLOSING THE SALE (performer/29 minutes)
(teaches fundamental skills of selling; shows John Cleese in various situations on how to close a sales deal)


STRAIGHT TALKING: THE ART OF ASSERTIVENESS (performer/27 minutes)
(John Cleese shows the techniques of assertive behavior in a series of settings and how it does not always guarantee success)


TELEPHONE BEHAVIOUR: THE POWER AND THE PERILS (performer/29 minutes)
(video presented by John Cleese on how people's behavior can either wreck a telephone conversation or make it into a highly effective piece of communication)


THINK OR SINK: PROFESSIONAL TEAM DECISION MAKING (performer/26 minutes)
(John Cleese plays a manager whose ego has gotten in the way of the professional, unemotional process of solving problems and reaching viable decisions)


THIS IS GOING TO HURT ME MORE THAN IT HURTS YOU: THE BAD NEWS INTERVIEW (performer/27 minutes)
(John Cleese explains three steps that should be taken to ensure that a bad news meeting is a success)


THE UNORGANIZED MANAGER, PART 1: DAMNATION (performer/24 minutes)
(a manager is confronted by St. Peter, played by John Cleese, who sends him back to Earth with a list of his eleven deadly organizational sins)


THE UNORGANIZED MANAGER, PART 2: SALVATION (performer/26 minutes)
(St. Peter, played by John Cleese, shows a manager how to organize himself and allocate his time)


THE UNORGANIZED MANAGER, PART 3: LAMENTATIONS (performer/20 minutes)
(a manager blames all of his mistakes on his subordinates)


THE UNORGANIZED MANAGER, PART 4: REVELATIONS (performer/29 minutes)
(a manager recognizes and accepts the error of his ways)


WHAT IS A COMPUTER? (contributor, 18 minutes)


WHAT IS A WORD PROCESSOR? OR A TALE OF TWO SISTERS, (contributor, 28 minutes)


WHEN I'M CALLING YOU . . . (performer/16 minutes)


WHEN WILL THEY REALIZE WE'RE LIVING IN THE TWENTIETH CENTURY? (performer)


WHO SOLD YOU THIS, THEN? (performer, writer/23 minutes)
(John Cleese is "Charlie Jenkins," a service engineer and master in the art of "unselling" products but winds up frustrated himself when his hi-fi stops working)


WHO'S IN CHARGE? (performer, ** minutes)


WHY DO PEOPLE WORK? (performer/3 minutes)


. . . WILL YOU ANSWER TRUE? (performer/16 minutes)


YOU'LL SOON GET THE HANG OF IT: THE TECHNIQUE OF ONE TO ONE TRAINING (performer, writer/29 minutes)
(a series of sketches featuring John Cleese shows the classic errors of on-on-one training and how to avoid them by following some simple rules)